Nowadays, organizational changes occur frequently. With the proliferation of global businesses, work environments have become more dynamic, diverse, complex, and challenging. In addition, major transformations like mergers, acquisitions, expansions, technological advancements, governmental reforms, budgets, etc. render existing skills of your workforce obsolete.

Under such circumstances, you are confronted with the daunting task of identifying and imparting the right training and development programs to your employees. The other factors that add to the complexity of designing the right staff training modules are as follows:-

• Cultural differences among the global workforce in multinational organizations.
• Varying learning graphs of employees.
• Employees belonging to different generations under one roof.
• Delivering engaging learning content to employees.
• Identifying the right degree of standardization of training programs.
• Understanding whether to develop an in-house training team, bring external trainers on board, or use a blended approach.
• Imparting consistent training programs. Consistency is a major issue when an organization operates out of multiple geographical locations exhibiting cultural, regional, and language barriers.
• Motivating employees to apply what they have learned.
• Quantifying the impact of training and development programs on employee morale, turnover, productivity, and quality of service delivery.
• Measuring or assessing the value additions from a training program to the organization’s workforce.
• Convincing the top management about the potential benefits of a learning and development program.

The right solution

A deeper look at all the challenges listed above will tell you that most of the problems have only one solution – customization or personalization. Customized learning programs eliminate cultural, regional, geographical, and language barriers. They can be tailor-made to suit varying learning curves and blurs the generation gap among employees.

While online courses are a hit among millennials, supplemental paper-based course material will take care of the learning needs of older generations who are not so tech-savvy. Live sessions, hands-on training, quizzes, question banks, etc will augment the effectiveness of a training program.