Online communities provide a place where employees, customers, and partners can engage and collaborate. Learn how to enable communities in your organization, create communities for partner and customers, and gauge participation. The course provides an overview of the exam objectives to help support you on your journey towards passing the Salesforce Community Cloud Consultant Certification exam.
No prerequisites needed
This class is designed for experienced administrators who are responsible for setting up, configuring, and managing Salesforce communities in their organization. As a Salesforce administrator, you should have a solid understanding of Salesforce functionality and concepts, and at least six months’ experience using Salesforce.
In this course, students learn how to:
What are Communities and How Do They Work
Security and Customization
Keeping the Community Active and Engaged
The Salesforce Community Cloud Consultant credential is designed for those who have experience implementing and consulting on Community Cloud in a customer-facing role. Candidates also should be able to troubleshoot and solve platform issues.
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