Instructor-led training
Intermediate
1 Day
English
In this course, students will learn how to manage and troubleshoot Windows 10. This course will deep-dive into the architecture and tools used for managing, monitoring, and troubleshooting the OS, Apps, and hardware. Students will learn about proactive and troubleshooting methodology, and how to identify and mitigate common issues.
Candidates for this exam are IT Professionals who perform installation, configuration, general local management, and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.
Job role: Administrator
Preparation for exam: MD-100
Features: none
A 360-degree learning approach that you can adapt to your learning style
Engage and learn more with these live and highly-interactive classes alongside your peers
24/7 Teaching Assistance Keep engaged with integrated teaching
Projects provide you with sample work to show prospective employers.
Real-world projects relevant to what you’re learning throughout the program
A support team focused on helping you succeed alongside a peer community
After completing this course, students will be able to:
Supporting the Windows 10 Environment
This module will cover the Windows 10 architecture and common environments. Students will be introduced to the various tools used in maintaining Windows. This module will also discuss methodologies for effectively troubleshooting issues and how to proactively manage and optimize Windows 10.
Lessons
Lab : Practice Lab: Monitoring Windows 10
After completing this module, students will be able to:
 Troubleshooting the Windows OS
In this module, students will learn how to troubleshoot startup and service issues related to the operating system. This module will teach the different startup and recovery options, and how to troubleshoot different Windows services.
Lessons
After completing this module, students will be able to:
Troubleshooting Files & Applications
This module helps students plan for file backup and recovery. Students will learn how to plan and configure data protection strategies and how to perform various file and system recovery methods. This module also includes common methods for troubleshooting application installation issues, compatibility issues, and resolving browser issues.
Lessons
Lab : Troubleshooting Desktop Apps
After completing this module, students will be able to:
Troubleshooting Hardware and Drivers
This module introduces hardware troubleshooting. Students will learn about driver management and how to troubleshoot devices. Students will also learn steps for troubleshooting system hardware and external peripherals such as USB drives and printers, including diagnostic methods and remediation.
Lessons
Lab : Troubleshooting Device Driver Issues
After completing this module, students will be able to:
Course Conclusion
Lessons
Final Exam
Lab : Graded Lab
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