Course 20345-1-B: Administering Microsoft Exchange Server 2016/2019

Course Modality

Classroom

Course Level

Intermediate

Course Time

5 days

Course Language

English

Course Overview

This course teaches IT professionals how to administer and support Exchange Server. The course covers how install and configure Exchange Server. It also covers how to manage mail recipients and public folders, including how to perform bulk operations by using Exchange Management Shell. In addition, the course covers how to manage client connectivity, message transport and hygiene, and highly available Exchange Server deployments. It also covers how to implement disaster recovery solutions. Finally, the course covers how to maintain and monitor an Exchange Server deployment and how to administer Exchange Online in a Office 365 deployment.

Prerequisites

Before attending this course, students must have:
In addition to their professional experience, students who attend this training should already have the following technical knowledge:
Minimum of two years of experience administering Windows Server.
Minimum of two years of experience working with Active Directory Domain Services (AD DS).
Minimum of two years of experience working with name resolution, including Domain Name System (DNS).
Understanding of TCP/IP and networking concepts.
Understanding of security concepts such as authentication and authorization.
Understanding of Simple Mail Transfer Protocol (SMTP).
Working knowledge of public key infrastructure (PKI) technologies, including Active Directory Certificate Services (AD CS).

Intended Audience

The audience for this course includes enterprise-level messaging administrators on Exchange Server.
IT generalists and helpdesk professionals who want to learn about Exchange Server may also take this course. Students taking this course are expected to have at least two years of experience working in the IT field—typically in the areas of Windows Server administration, network administration, helpdesk, or system administration.
They are also expected to have some experience with Exchange Server concepts but previous experience managing Exchange Server is not a requirement.

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Skill Covered

After completing this course, students will be able to:

Deploy Exchange Server.
Plan and configure storage for Exchange Server.
Create and manage various recipient objects in Exchange Server.
Perform recipient management and Exchange server management tasks by using Exchange Server cmdlets.

Deploy Client Access services in Exchange Server.
Manage high availability in Exchange Server.
Implement disaster recovery for Exchange Server.
Configure and manage message transport in Exchange Server.
Configure message security in Exchange Server.
Monitor and troubleshoot Exchange Server.
Configure Exchange Server role-based access control permissions and configure audit logging for both administrators and users.
Implement and manage integration with Exchange Online.

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Course Curriculum

Module 1

Deploying Exchange Server

This module explains the key features and architecture of Exchange Server. It also explains the prerequisites and requirements for deploying Exchange Server. Additionally, it explains how to use the Exchange admin center and the Exchange management shell to manage Exchange Server.

Lessons

Overview of Exchange Server
Exchange Server architecture
Requirements for Exchange Server
Deploying Exchange Server Exchange Server
Exchange Server Management Tools

Lab : Deploying Exchange Server

Evaluating requirements and prerequisites for an Exchange Server 2019 installation
Deploying Exchange Server 2019
Verifying Exchange Server functionality
Installing Exchange Server 2019 on Windows Server Core 2019 (optional)

After completing this module, students will be able to:

Describe the key features and functionality of Exchange Server.
Describe the Exchange Server architecture.
Describe the requirements and options for deploying Exchange Server.
Deploy Exchange Server.
Describe how to use management tools to manage Exchange Server.

Module 2

Managing Exchange Server 2016 storage

This module explains the features of Exchange Server mailbox databases and the storage options available for Exchange Server. It also explains how to configure Exchange Server mailbox databases and storage.

Lessons

Exchange Server mailbox databases
Exchange Server storage
Configuring Exchange Server mailbox databases and storage

Lab : Configuring Exchange Server storage

Creating and configuring mailbox databases

After completing this module, students will be able to:

Describe the features of Exchange Server mailbox databases.
Explain the storage options available for Exchange Server.
Configure Exchange Server mailbox databases and storage.

Module 3

Managing recipient objects

This module explains how to manage the user, shared, resource, public folder, arbitration mailboxes in Exchange Server. It also explains how to manage contacts, mail users, and distribution groups in Exchange Server. Finally, it explains how to configure address lists and email address and address book policies in Exchange Server.

Lessons

Managing user mailboxes
Managing other types of mailboxes
Managing other recipients objects
Configuring policies and adress lists

Lab : Managing recipient objects

Configuring recipient objects
Managing public folder mailboxes

Lab : Configuring address lists and policies

Managing email address policies
Managing address lists and address book policies

After completing this module, students will be able to:

Manage user mailboxes in Exchange Server.
Manage shared, resource, public folder, and arbitration mailboxes in Exchange Server.
Manage contacts, mail users, and distribution groups in Exchange Server.
Configure address lists, and email address and address book policies in Exchange Server.

Module 4

Managing recipients and Exchange servers by using Exchange Server cmdlets

This module describes how to manage recipients by using Exchange Server cmdlets. It also explains how to manage Exchange servers by using Exchange Server cmdlets and scripts.

Lessons

Overview of the Exchange Management Shell
Managing Exchange Servers by using Exchange Management Shell cmdlets
Managing Exchange servers by using scripts

Lab : Managing Exchange Server and recipient objects by using Exchange Management Shell

Using Exchange Management Shell to manage recipients
Using Exchange Management Shell to manage Exchange Server

After completing this module, students will be able to:

Manage recipients by using Exchange Server cmdlets.
Manage Exchange servers by using Exchange Server cmdlets.
Manage Exchange servers by using scripts.

Module 5

Implementing client connectivity

This module explains how to configure and manage client access services in Exchange Server. It also explains the client connectivity options for Exchange Server and how to configure Outlook on the web. Additionally, it explains how to configure mobile messaging for Exchange Server.

Lessons

Configuring client access services
Managing client access services
Client connectivity in Exchange Server
Configuring Outlook on the web
Configuring mobile messaging

Lab : Configuring client access services

Configuring namespaces for client access
Configuring certificates for client access
Configuring custom MailTips

Lab : Deploying and configuring client access services on Exchange Server

Configuring Exchange Server for Outlook
Configuring Outlook on the web
Configuring Microsoft Exchange ActiveSync

After completing this module, students will be able to:

Configure client access services in Exchange Server.
Manage client access services.
Describe client connectivity and publishing of Exchange Server services.
Configure Outlook on the web.
Configure mobile messaging on Exchange Server.

Module 6

Managing high availability in Exchange Server

This module describes the high availability options for Exchange Server. It also explains how to configure highly available mailbox databases and Client Access services by using load balancing methods.

Lessons

High availability on Exchange Server
Configuring highly available mailbox databases
Configuring high availability of Client Access services

Lab : Implementing DAGs

Creating and configuring a DAG

Lab : Implementing and testing high availability

Deploying a high availability solution for Client Access services
Testing the high availability configuration

After completing this module, students will be able to:

Describe the high availability in Exchange Server.
Configure highly available mailbox databases.
Configure high available Client Access services

Module 7

Implementing disaster recovery for Exchange Server

This module describes Exchange Server backup and restore features and the details that you need to consider when you create a backup plan.

Lessons

Implementing Exchange Server backup
Implementing Exchange Server recovery

Lab : Backing up Exchange Server data

Backing up an Exchange Server mailbox database

Lab : Restoring Exchange Server data

Restoring Exchange Server mailbox
Restoring a database availability group (DAG) member (optional)

After completing this module, students will be able to:

Back up Exchange Server data.
Restore Exchange Server data by using the configured backups.

Module 8

Configuring and managing message transport

This module explains messaging transport in Exchange Server. It also explains how to configure message transport in Exchange Server and manage transport rules in Exchange Server.

Lessons

Overview of message transport
Configuring message transport
Managing transport rules

Lab : Configuring and managing message transport

Configuring message transport
Monitoring and verifying message delivery
Configuring a disclaimer transport rule
Configuring a DLP policy for financial data

After completing this module, students will be able to:

Describe messaging transport in Exchange Server.
Configure message transport in Exchange Server.
Manage transport rules in Exchange Server.

Module 9

Configuring message security

This module describes how to deploy and manage an Edge Transport server for message security. It also explains how to implement antivirus and antispam solutions for Exchange Server.

Lessons

Deploying and managing an Edge Transport server for message security
Implementing an antivirus solution for Exchange Server
Implementing an antispam solution for Exchange Server

Lab : Configuring message security in Exchange Server

Configuring and testing EdgeSync
Configuring antivirus, antispam and malware protection features

After completing this module, students will be able to:

Deploy and manage an Edge Transport server for message security.
Implement an antivirus solution for Exchange Server.
Implement an antispam solution for Exchange Server.

Module 10

Monitoring and troubleshooting Exchange Server

This module explains how to configure performance monitoring and troubleshoot issues in Exchange Server.

Lessons

Monitoring Exchange Server
Troubleshooting Exchange Server

Lab : Monitoring and troubleshooting Exchange Server

Monitoring Exchange Server
Troubleshooting database availability
Troubleshooting Client Access servers

After completing this module, students will be able to:

Configure performance monitoring in Exchange Server.
Troubleshoot issues in Exchange Server.

Module 11

Securing and maintaining Exchange Server

This module explains how to secure Exchange Server by using role-based access control (RBAC). It also explains how to configure audit logging in Exchange Server and how to maintain and update Exchange Server.

Lessons

Securing Exchange Server by using RBAC
Configuring audit logging in Exchange Server
Maintaining Exchange Server

Lab : Securing and maintaining Exchange Server

Configuring Exchange Server permissions
Configuring audit logging
Maintaining Exchange Server

After completing this module, students will be able to:

Secure Exchange Server by using RBAC.
Configure audit logging in Exchange Server.
Maintain and update Exchange Server.

Module 12

Implementing and managing Exchange Online deployments

This module explains Exchange Online and Office 365 and how to manage it. It also explains how to implement a migration to Exchange Online.

Lessons

Overview of Exchange Online and Office 365
Managing Exchange Online
Implementing the migration to Exchange Online
Managing a hybrid environment

Lab : Managing Exchange Online

Managing Exchange Online

After completing this module, students will be able to:

Provide an overview of Exchange Online and Office 365.
Manage Exchange Online.
Implement a migration to Exchange Online.

Recommended Exams

Exam 70-345

Designing and Deploying Microsoft Exchange Server 2016

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