The Salesforce Community Cloud Consultant credential is designed for those who have experience implementing and consulting on Community Cloud in a customer-facing role. Candidates also should be able to troubleshoot and solve platform issues.
The Salesforce Field Service Lightning Consultant credential is designed for individuals who have proven experience with the administration and configuration of Salesforce and are capable of consulting with customers on field service operations.
The Salesforce Marketing Cloud Consultant credential is designed for those who can set up and implement the Salesforce Marketing Cloud email application tools, providing solutions to execute both tactical and strategic email campaigns. Candidates should possess broad knowledge of Salesforce applications, regularly configure and manage Salesforce, and work with stakeholders to define requirements.
The Salesforce Service Cloud Consultant credential is designed for those who have experience implementing Service Cloud solutions in a customer-facing role. Candidates should be able to successfully design and implement Service Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success.
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