MB-900T01-A: Dynamics 365 fundamentals

Course Modality

Instructor-led (classroom)

Course Level

Beginner

Course Time

1 Day

Course Language

English

Course Overview

Dynamics 365 is a multi-faceted tool for customer engagement, unified operations, marketing, retail and talent management. This course will familiarize the learner with Dynamics 365 functionality and business value. The course will cover Dynamics 365 applications, the Power Platform, cloud concepts, the security model, and licensing considerations.

Job role: Functional Consultant

Prerequisites

A basic understanding of IT principles and an interest in Dynamics 365.

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Self-Paced Online Video

A 360-degree learning approach that you can adapt to your learning style

A 360-degree learning

Engage and learn more with these live and highly-interactive classes alongside your peers

24/7 Teaching Assistance

24/7 Teaching Assistance Keep engaged with integrated teaching

Online Practice Labs

Projects provide you with sample work to show prospective employers.

Applied Projects

Real-world projects relevant to what you’re learning throughout the program

Learner Social Forums

A support team focused on helping you succeed alongside a peer community

Skill Covered

After completing this course student will be able to :

  • Identify the key functionalities and modules of Dynamics 365
  • Describe cloud concepts
  • Describe the Dynamics 365 security model
  • Explain licensing and deployment considerations

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Course Curriculum

Introduction to Business Applications

In this module, all Business Application modules and functionalities will be introduced, focusing on Customer Engagement, Unified Operations, the Power Platform, and their corresponding business applications.

Lessons
  • Overview of apps
  • Apps for Customer Engagement
  • Apps for Unified Operations
  • The Power Platform
  • Application basics
Cloud concepts

In this module, we discuss high-level cloud concepts and introduce Microsoft’s cloud offering, Azure, examining its relationship with Dynamics 365.

Lessons
  • Overview of cloud architecture
  • Different types of cloud services available

Comparing cloud offerings with corresponding on-premises offerings

Managing deployments and releases

In this module, we cover important implementation considerations, including types of deployments, release cadences, and security model design.

Lessons
  • Types of deployments
  • Types of releases
  • Security concepts and roles
  • Roles and teams
  • GDPR
Licensing, onboarding and support

This module empowers the learner to get started with Dynamics 365 by exploring licensing options and finding implementation support.

Lessons
  • Finding and working with a partner
  • Licensing options
  • Getting set up

Recommended Exams

Exam: MB-900

Networking Fundamentals

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